Hi

I have a brand new Baby Loop and have a problem straight away.

After assembly I went through the installation First Turn On process.

Set the loop type and moved to using the star key and setting the frequency as advised to 7050 pressing the enter key looks as though it will do something but the ATU just shuts down and restarts.

I have attempted the Auto Detect routine and it fails with same issue the ATU just shuts down and restarts.

The display shows 18000 khz with a SWR of 1.6 which is presumably after the factory tested the loop.

The firmware is 3.29 and the board is 1.06.0663.

I have downloaded the firmware again as per the manual and it doesn't appear to do any upgrading as presumably it already knows the firmware installed on the ATU is version 3.29

I have checked the twin core cable I am using with a 12volt battery and it checks out with the volt meter. I have checked the antenna cable which is mini 8 and that checks out.

I have attempted the procedure for manual testing of the motor control as per the manual on page 70 entering the frequency of 7050 pressing enter which shows

TEST: Duty 21%

7050khz SWR: 9.9

Pressing 9 to open the loop just shuts down and restarts the ATU

During the manual testing I have checked across the motor cable plug on the rear of the ATU and there is no voltage at the terminals during any of the setup procedures or the manual testing of the motor control.

This is a brand new never used before Baby Loop and fails at the first turn on stage.

I have contacted the supplier but being the weekend there is no one available to help

Any one any idea of the issue?